Jewelry Care

All jewelry is delicate by nature and extra care should be taken when worn daily. Our fine jewelry pieces can last lifetimes with proper care under normal wearing conditions. Heavy wear and rough conditions can impact how the pieces look.

18k solid gold = 75.0% pure gold + alloys

Prolonged or repeated exposure to chlorine or other chemicals in cleaning products can harm gold jewelry. We recommend that you remove your jewelry when gardening or cleaning to reduce abrasions and prolong the lustre. To clean gold jewelry, use a solution of warm water and detergent-free soap with a soft-bristled brush. When not worn, store your gold pieces in soft cloth bags or the original box to help prevent scratches.

We do not plate our jewelry as opposed to most commercial stores. White gold has a light champagne tint because of its relatively high content of pure gold. The option of plating may be available at a small fee if specially requested.

Sterling silver = 92.5% pure silver + alloys

Wearing our silver pieces frequently is often the best way to prevent tarnishing. Please note that storing silver pieces under humidity and extreme changes in climatic temperatures can easily oxidise the silver, giving it a tarnished look. Tarnish on sterling silver is most easily removed when it first becomes visible. Polish your silver jewelry regularly and store it in an airtight box or ziplock bag to avoid exposure to the air.

If cleaning is required, you can gently wash the silver piece with a soft toothbrush and mild dish soap with warm water. Make sure to dry it well before storing. Be extra careful when cleaning jewelry with prong settings as they may loosen during the cleaning process. You should avoid wearing sterling silver jewelry in seawater, swimming pools, hot tubs, etc as chemicals and salt can be corrosive to metals. 

Gemstone settings

If your jewelry comes with gemstones, it is likely that the stones are secured with prongs. To prevent a gemstone from loosening, you may need to take extra care to avoid any form of impact on the setting or gemstone. We advise against wearing your jewelry when you do sports or any form of manual tasks. 

 

Find more frequently asked questions here.