Every piece is tailored to you and made one-of-a-kind. We love creating one-off designs and taking the custom approach to intertwine your preferences into our style. 

From confirming the design to production to the completion of a bespoke piece, it normally takes about 2 to 3 months before the ring is ready to be picked up. 

If there is a certain timeline that you need us to meet, we will try to accommodate as much as possible. However under the circumstance of a full production schedule, a rush service fee can be applied to expedite your order. Kindly note that we may or may not be able to offer this service depending on the complexity of the jewelry piece.

Inner ring engraving service is available for most designs with a minimum width of 2mm. The specifications are usually limited to the space within the inner circumference of the band.

With continual rising costs in materials and workmanship rates, as well as to cope with demand, we have been working with base pricing for our bespoke service. The current average spending for engagement ring is anywhere between $2,800 to $6,500, while average spending for a pair of wedding rings is usually between $4,000 to $7,800. These figures may form a guide on how much budget you may wish to set aside. 

We are happy to work remotely on your bespoke order. Send an email to hello@livlovjewelry.com to arrange a consultation via phone or online.

Due to the nature of handmade production processes, I choose to work only with high quality sterling silver and 18k gold in the respective tones: white gold, yellow gold and rose gold. These precious metals are mostly hypoallergenic and I am able to work well with these metals by hand.

Yes we will be able to source for most gemstones of any kind. If you have a particular gemstone in mind, we will try our best to find a suitable one with your preferred specifications. 

Knowing that this process can take a long time, our treasured collection of handpicked gemstones is available for you to make your selection from.

Unless they are graded diamonds, we would prefer not to use clients' own semi-precious gemstones as we cannot be liable for any damages during the production process. 

Yes, we use GIA diamonds that are readily available through our network of local traders. 

We're a small business supporting small businesses. Most of our suppliers are family-owned enterprises that are committed to using recycled metals and conflict-free stones in accordance to ethical and responsible practices. Our vendors are dedicated to the Kimberley Process, to ensure that their inventory of diamonds is conflict-free.

A complimentary resizing is available on the first time within a year of purchase, however this is limited to the style of the ring design as certain designs may not be suitable for further size change. Resizing can be done subsequently but at a small fee. 

Ring sizing can be done in a couple of ways. Follow our ring sizing guide to find the right fit.

As our jewelry pieces are made bespoke and one-off, they are not eligible for returns or exchanges. All sales are final. 

A one-year warranty is provided on all bespoke pieces. If your LivLov pieces require repair, we will assess the damage and fees will vary according to the extent of the repair work.

Our jewelry is delicate by nature and extra care should be taken when wearing it daily. LivLov jewelry can last a lifetime with proper care under normal wearing conditions. Heavy wear and rough conditions can impact how the pieces look. Refer to our care guide for more information.